FAQ's
Frequently Asked Questions
General Questions
1. How do I create an account on Auction Vibes?
To create an account on Auction Vibes, simply CLICK HERE and fill out the required information.
2. Can I bid on an item without creating an account?
No, you must create an account and be logged in to bid on items.
3. What types of items can I bid on at Auction Vibes?
Auction Vibes offers a wide variety of items for auction, including antiques, collectibles, jewelry, and more.
4. How do I place a bid on an item?
To place a bid on an item, simply enter your bid amount on the item's auction page and click the "Bid" button.
5. What happens if I am outbid on an item?
If you are outbid on an item, you will receive an email notification and can choose to increase your bid or let the item go.
Buying and Selling Questions
6. How do I pay for an item that I have won?
After winning an auction, you will receive an email notification with payment instructions. You can pay for the item using a variety of payment methods, including credit card, PayPal, or bank transfer.
7. How do I list an item for auction on Auction Vibes?
To list an item for auction, simply click on the "Sell" button at the top of the page and follow the instructions to create a new auction listing.
8. How do I set a reserve price for my auction?
When creating a new auction listing, you have the option to set a reserve price, which is the minimum price you are willing to accept for the item.
9. What happens if my item does not sell at auction?
If your item does not sell at auction, you can choose to relist the item or remove it from Auction Vibes.
Account Questions
10. How do I update my account information?
To update your account information, log in to your account and go to the "Account Settings" page.
11. How do I change my password?
To change your password, log in to your account and go to the "Account Settings" page. Click on the "Change Password" button and follow the instructions.
12. What happens if I forget my password?
If you forget your password, click on the "Forgot Password" link on the login page and follow the instructions to reset your password.
Security Questions
13. Is my personal information secure on Auction Vibes?
Yes, Auction Vibes takes the security and privacy of your personal information very seriously. We use industry-standard encryption and security measures to protect your information.
14. What happens if my account is hacked?
If you suspect that your account has been hacked, please contact us immediately so we can investigate and take appropriate action to secure your account.
Shipping and Delivery Questions
15. Who is responsible for shipping and delivery of items won at auction?
The seller is responsible for shipping and delivery of items won at auction. Please refer to the item's auction page for shipping and delivery information.
16. How long will it take to receive my item after I have won the auction?
Shipping times will vary depending on the item and the seller. Please refer to the item's auction page for shipping and delivery information.
Contact Us
19. How do I contact Auction Vibes customer support?
You can contact Auction Vibes customer support by clicking on the "Contact Us" link in the footer of the website or by sending an email to [email protected].
20. How do I report a problem with an auction or listing?
If you spot a listing that you feel is violating the general terms and conditions of this web-site as stated in our Terms and Conditions page, please let us know by contacting us. We will investigate the issue and take appropriate action if necessary.
